Terms and Conditions

  1. This online store accessible on https://www.fabricsandcolours.com is owned and operated by Iridium Ltd, a company having its principal place of business at Royal Road, Les Cocotiers Complex , Flic en Flac , bearing Business Registration Number C12108151
  2. We reserve the right to update these terms and conditions at any time, without notice. Please note that should there be any discrepancy between the terms and conditions below and the contents of this website, these terms and conditions shall prevail.
  3. To place an order with us, you need to register on this website first.
  4. By registering with us, you confirm that you agree to all the terms and conditions  AND  Terms of Use of this website. 
  5. A registered account with us can only be in the name of one person at a time.
  6. If you register as a seller , you are required to upload your own Terms and Conditions , BUT your Terms and Conditions CANNOT Overrule our T&C’s as described on our platform . In case of disputes , our terms and conditions have precedence .
  7. If you register as a Seller , be aware that is is STRICTLY FORBIDDEN to sell any UNLAWFUL items on our website , such as Cigarettes , , Alcoholic drinks , Adult Toys , Arms and Ammunitions , Pornographic materials and ANY OTHER items which is not permitted by Mauritian Law . A Seller shall take FULL Responsibility and ownership of items they put up for sale on this website . 
  8. You are required to keep your personal details accurate and updated.
  9. You are responsible for all activities and orders placed under your registered account.
  10. You may deregister with us at any time by contacting our Customer Service at fabricsandcolours@gmail.com.
  11. If you believe that a third party has hacked into or otherwise tampered with your registered account, please contact our Customer Service at fabricsandcolours@gmail.com immediately, failing which we will not be liable for any loss, damage and/or prejudice suffered as a result of such hacking, tampering or otherwise.
  12. We reserve the right to suspend or cancel your account with us at any time if you are suspected of having misused or breached the security and/or the terms and conditions of this website.
  13. Our products are sold at the price advertised on the website at the time of your order. We reserve the right to change the prices at any time, prior to the confirmation of your order, without notice.
  14. All prices are inclusive of VAT applicable at the time of your order.
  15. You should rely on the product text description when you place your order. Photographs do not form part of the contract of sale and are for guidance only.
  16. We reserve the right to withdraw or vary our offers and promotions at any time, prior to the confirmation of your order, without notice.
  17. We only accept payment by Visa or MasterCard and other debit cards which are accepted by our payment gateway .
  18. All payments are made using the secure online  solutions , such as Juice Payment ,  provided by our banker Mauritius Commercial Bank  and by My.t-Money , provided by Mauritius Telecom , We may add or cancel any types or modes of payment depending on our assessment of whether such service providers are abiding by fair and transparent policies towards  users of our platform  . Our decision to allow a sale/purchase through any payment provider , whether listed or not , on the checkout page , shall  be Final and Binding . IT IS  STRICTLY ILLEGAL to ask your card issuer or bank to  reverse any payment made for the purchase of any item on our platform . The decision to refund a purchase lies EXCLUSIVELY with fabricsandcolours.com .
  19. Your bank details are not recorded on our database and are managed solely by the secured  Internet Gateway Service provider .
  20. At check-out, your credit card is automatically debited with the full amount due.
  21. Once payment is cleared, you will receive an automated confirmation email of your order. At that stage, you will not be able to add extra products to that particular order.
  22. We exercise the utmost diligence in accepting and processing orders and will endeavor to deliver your order to an address in any country in the world accordance with your selected delivery option , PROVIDED the country of delivery is NOT affected by any kind of EMBARGO .
  23. We endeavor to dispatch orders as quickly as possible and in the order in which they are placed. Delivery is normally through our logistic partners and depends on their ability to reach the point of delivery .  Though we aim to deliver within the communicated timeframe, delivery may take longer due to unexpected events.
  24. You may opt for a specific logistic partner , but the final decision on who the actual delivery partner will be , shall be decided by us , based on various factors .
  25. Goods once sold are (a) not exchangeable and (b) non-refundable.

    In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if the product delivered is different from what you had expected, you may return the product unused  and in the same condition as you received it, in its original packaging along with original tags, for a exchange, within 7 days from the date on which these goods are delivered.

    Once received, the customer care team at fabricsandcolours.com would study the need for return or exchange.

    Kindly write to us at fabricsandcolours@gmail.com for further assistance.

    We do not accept returns or exchange gift certificates and jewellery, once dispatched unless it is a manufacturing defect.

    We do not offer returns on discounted merchandise or items on Promotions/ sale . 

  26. This website may contain links to other third party websites and advertisements. If you choose to access any of these links, you will be leaving this website. We will not be responsible for any content, advertising, products or services available on any of those third party websites and advertisements. We will also not be responsible for any dealings and disputes that may arise as a result of using those said websites. Our terms and conditions and privacy policy will no longer be applicable.
  27. We reserve the right to remove any links to third party websites and advertisements at any time, without notice.
  28. We endeavour to provide you with the best service possible. However, we cannot guarantee that the service will be free from technical problems at the level of the website. If you come across any technical problem, please contact our Customer Service at fabricsandcolours@gmail.com and we will remedy to the situation as soon as we reasonably can.
  29. There may be restricted access to the website during periods of repairs and/or maintenance.
  30. For internet safety purposes, we would encourage you to install firewalls and antivirus programs on your computer. We are not responsible for any failure in the internet or for any external intrusion.
  31. The content of this website is protected by copyrights, trademarks, database and other intellectual property rights.
  32. You may copy or store the content of this website only for your own personal, noncommercial use, provided you keep intact all copyright and proprietary notices.
  33. It is strictly prohibited to make use of this website other than for the viewing of information displayed on this website and for ordering purposes
  34. By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004.
  35. The data collected from you will be used solely by the website fabricsandcolours.com . The data will not be shared with any third parties, unless passing on your details is necessary to ensure the products you ordered gets to you or the intended recipient.
  36. We will only send you information on promotions and special offers with your express permission. If you opt in and then wish to opt out of it, you can do so by contacting our Customer Service at fabricsandcolours@gmail.com .
  37. If you have any further queries in relation to Data Protection, please contact our Customer Service at fabricsandcolours@gmail.com .
  38. The relevant laws of Mauritius will apply to these terms and conditions and the courts of Mauritius will have exclusive jurisdiction.
  39. If any of these terms and conditions is found to be unlawful, invalid or unenforceable, it will not affect the remaining terms and conditions. These will continue to be valid and enforceable to the fullest extent permitted by Mauritian law.
  40. Goods must be paid in FULL before we process packaging and shipping .
  41. For buyers from Mauritius , goods can be returned in original packaging and with Tags Unremoved , within 48 hours .
  42. For buyers outside of Mauritius , returns are accepted up to 10 days .
  43. Return payment processing may be subject to a bank processing fee , depending on payment processing platform and/or card issuer .
  44. ALL disputes are subject to the Laws of Mauritius .
  45. Our Terms and Conditions and Terms of Use , as listed on this platform , applies to ALL Vendors and Buyers , without restriction 
  46. We may overirde the above terms and conditions by our TERMS of USE policy . https://www.fabricsandcolours.com/terms-of-use

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